Covid-19 Policy

We believe that every individual is unique, and that treatment should be specifically designed to meet each person’s needs and expectations.

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COVID-19 POLICY AT OTTAWA MEDISPA ALTA VISTA

COVID-19 Health & Safety Protocols

APPOINTMENT INSTRUCTIONS:

Please do not come into the spa if you are experiencing any of these symptoms:

  • • Fever, NEW onset cough, running nose, nasal congestion, muscle aches, diarrhea, pink eye, shortness of breath, nausea, headache, chills, loss of sense of smell or taste, vomiting, abdominal pain, sore throat.
  • • Please do not come into the spa if you have been in contact with anyone who has tested positive over the prior 2 weeks, you yourself have tested positive for COVID19 or you have been in contact with someone who has travelled outside Canada in the last 2 weeks.
  • • You must be wearing a Mask to enter Ottawa MediSPA for all appointments.
  • • Once you have arrived at our location, please contact/call us from your car and the receptionist will advise you when to come in.
  • • Winter Protocol: We have provided a commercial coat rack for your use. Kindly hang your coat between the rubber bands and please feel free to use a pair of our sanitized slippers for your use while within the spa.
  • • If you are not comfortable leaving your coat in our lobby, please leave it in your vehicle. Please put keys, cellphones, wallets/bags away as it lowers the risk of surface cross contamination.
  • • We ask that you use the washroom prior to coming in for your appointment. Our facilities may be used only when absolutely necessary.
  • • Once you enter the building, you will disinfect your hands with hand sanitizer.
  • • A team member will pre-screening all clients for COVID-19 symptoms and take your temperature with a touchless thermometer. Your temperature must be 37.3°C Celsius/99.14F Fahrenheit or below in order to be treated in our Spa.
  • • You will be required to read and sign an “Informed COVID-19 Treatment Consent form” and your visit details will be logged and kept on file.
  • • LIMIT TALKING: This is a very difficult one for us as we love to get to know you/catch up with our existing clients but in order to reduce the amount of aerosols, droplets, and airborne spread and exposure, we must ask that talking is kept to a minimal.
  • • *If you are feeling unwell please contact the Spa to re-schedule your appointment *

Full Circle Skin Consultation

We believe that every individual is unique, and that treatments should be specifically designed to meet each person’s needs and expectations. Because of this, we offer complimentary skin consultations at all of our spa locations for anyone interested in our services. That is why Ottawa MediSPA Westboro offers complimentary Skin Consultations to help you find the Product, Service or Treatment Plan that is right for you. At Ottawa MediSPA Westboro, we encourage you to love your every age. Come see what we have to offer – you deserve it.

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Alta Vista
Alta Vista