Alta Vista

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Alta Vista

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1379 Bank Street Ottawa ON K1H 8N3
(613) 733-5500
Hours of Operation

Mon-Thurs: 9:00 - 8:00
Fri: 9:00 - 6:00 
Sat: 9:00 - 5:00

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About Us

Our Alta Vista Medispa location is a top-of-the-line medical spa service centre that will surely surpass all of your beauty and wellness needs. Our fantastic team of professionals provide medical, aesthetic, and laser services, along with a multitude of other spa services and an extensive line of health and wellness products. This is one of 3 Ottawa locations which have been serving the city since 2013. We’d love to invite you in for a complimentary (yes FREE) skin consultation today!

What Our Customers Say:

I am a client of yours and I just wanted to take the time to acknowledge an excellent client service I received the other day. I had scheduled an appointment for an Eye lash lift and tint, but on the same day of the appointment I received a voicemail saying I couldn’t get the service done unless I had a medical note from my doctor since I was pregnant. I couldn’t get a doctor’s note and was quite disappointed. When I called back, a lovely woman (Sue) explained to me the situation and had the ″great opportunity″ (being sarcastic here) to listen to me complain about how being pregnant can suck sometimes.. She didn’t have to listen to me, but she did and was very empathetic. She didn’t just provide customer service, she provided human service and I wanted to thank her for this.

Thank you MediSPA for your excellent service!

- A Happy Customer

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Full Circle Skin Consultation

We believe that every individual is unique, and that treatment should be specifically designed to meet each person’s needs and expectations. Because of this, we offer FREE skin consultations at all of our spa locations for anyone interested in our services.

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To our Ottawa MediSPA clients,

Based on the most recent updates from the Province of Ontario, we are REMAINING OPEN and are able to perform most of our services.

We are mandated and must follow the new COVID 19 Response Framework. (see attached .pdf)

Due to our location we fall under the Ottawa Public Health umbrella which is effective Saturday November 7th and must follow the ORANGE - RESTRICT Intermediate Measures for Safety until further notice.

ALL MEDICAL treatments are still in full operation with our Medical Teams in all locations. (i.e.: Dermal Filler, Neurotoxins such as Botox®, Sclerotherapy etc.)

The ONLY Services we are not permitted to currently perform are “non-medical procedures that require our clients mask be removed. (i.e.: Facials, Laser Hair Removal on the face, Microneedling and/or Chemical Peels on the face etc.)

The Province will be revisiting the Framework as needed and determining where Personal Care Service providers shall fall. (i.e. Medical Estheticians)

Our reception team will contact all clients with previously booked appointments. Our phones and client emails will continue to be monitored to add client requests to our Curtesy Call List for future bookings. We will be contacting these clients to reschedule when we are permitted to do so.

These measures are being taken throughout the province of Ontario and aim to protect our clients, our staff and the public from the spread of COVID-19.

If you need additional information on COVID-19 we suggest contacting Ottawa Public Health at 613-580-6744 as they can provide you with further information.

Your patience and understanding are greatly appreciated as we strive to serve you in the safest environment, rest assured we are focused on the future and we’re going to keep working hard to maintain your loyalty and trust.

We look forward to seeing you again soon, remain in good health,

The Ottawa MediSPA Teams

Ottawa Medispa